IMS Service has Stopped

IMS Service has Stopped

If that’s the case, you’re not alone; many other people have also had this issue when using a Samsung smartphone. While this error message has been reported on various Android smartphones, Samsung devices have been hit the worst.

If you’re unfamiliar with the term, “IMS” stands for “IP Multimedia SubSystem” and describes the infrastructure utilised to bring multimedia services to end users.

Many users, however, have mentioned seeing an IMS Service has Stopped error message while making a call or sending a message.

IMS Service has Stopped

This blog post will explain how to resolve the “Unfortunately, IMS Service has Stopped” error message on a Samsung device.

How To Fix “IMS Service has Stopped”

The moment has come to investigate potential solutions to the “IMS Service has Stopped” error message. I have given several of them that will actually help to deal with the circumstance without any problem.

If you’re using a Samsung or another Android phone and are getting the message “Unfortunately, IMS Service has Stopped,” try the solutions provided below.

Method 1. Start Up In Safe Mode

Error messages can be the result of something new you’ve downloaded to your phone. You need to enter safe mode because you cannot find it in the regular mode.

What you should do is as follows:

  • To begin, turn off your phone by pressing the power button.
  • To power down your device, tap the “Power Off” button. The SAMSUNG logo will then appear.
  • There, you’ll see an option labelled “Safe Mode.”
  • Here you can see if the problem exists and delete the offending programme.
  • Until the issue is resolved permanently, you can keep proceeding in this manner.

Method 2. Verify for Available Software Updates

If you’re having issues with your Samsung phone, you might want to check to see if the operating system has been updated to the most recent version of Android. For this reason, it’s imperative that you check your phone for available software updates.

The steps outlined below will help you along the way:

  • Start by going to your phone’s Settings and selecting “About phone.”
  • To check for software updates, go to the settings menu and select “Check for Updates.”
  • If there is a newer version available, a “Download Now” button will appear.
  • Upon completion of the download, a confirmation notice will appear, and once you select “Yes,” your phone will restart.
  • The problem may have been fixed in the meantime, but now that you’ve upgraded your phone to the most recent version, you can see for yourself.

Method 3. The Messages App Must Have Its Cache And Data Deleted

Clearing the app cache and data of the messaging app may fix the IMS Service has Stopped problem.

What you need to do is detailed below:

  • To begin, launch the Message app on your device by navigating to the “Apps” section of Settings.
  • Launch iMessage, then select “Storage”
  • Select “Clear Cache” and then confirm.
  • Then, confirm your action by clicking “Clear Data.”
  • And now, please restart your phone and see if you still see the same error.


It’s unfortunate that the IMS Service has Stopped error notice is so aggravating, but it’s something that needs to be fixed right away. I have written a blog post about the best approach to fix IMS Service has Stopped, and I hope that if you follow my advice your phone will function normally again.