The third iteration of Jagex’s MMORPG RuneScape, simply called RuneScape, has been in development since 2007. The game has been a success since its release, and the Guinness Book of Records has acknowledged it as the largest and most frequently updated free massively multiplayer online role-playing game (MMORPG).
While attempting to launch the RuneScape client, some users have reported receiving an error message reading “there was an error loading the game configuration from the website.” The issue occurs frequently in Windows 10/8.1/7 for unknown causes.
If you’re having the same issues, the steps to fixing them are listed below.
Method 1. Turn off Additional Virus Protection Software
Some antivirus software has been known to disrupt connections to online games, which can result in the “RuneScape there was an error loading the game configuration from the website” message.
Disabling your external antivirus software is a temporary solution. If the problem persists after that, you may need to reinstall Windows. Then, make sure RuneScape is up and running.
After resolving the issue, you should re-enable your antivirus software or obtain another trustworthy antivirus programme to safeguard your computer.
Method 2. You can Alter Your Device’s Regional Settings.
To avoid seeing “there was an error loading the game configuration from the website,” some players have switched the RuneScape default Region settings to English (US). The exact mechanism by which it is effective is unknown, but giving it a shot certainly won’t hurt.
Step 1. The first thing you need to do is press the Win key plus R to open the Run window. In the box that appears, type “control,” and then click the OK button. This will launch the system’s administrative interface.
Step 2. Type “region” into the Control Panel search bar and hit Enter. After that, select Region from the menu that appears.
Step 3. Change the language to English (United States) under the Formats tab, and then hit the Apply button to commit the change. Then select the OK button.
Method 3. Restart DNS
There was an error loading the game configuration from the website” is displayed when there is a DNS problem. A DNS cache flush is required in this instance. Here I’ll outline the procedure in great detail.
Step 1. First, launch the Run dialogue box. To launch Command Prompt with administrative privileges, press Ctrl + Shift + Enter after typing cmd in the box.
Step 2. The second step is to open Command Prompt and then run ipconfig/flushdns before hitting Enter.
After you have flushed your DNS cache, restart your computer and launch the game to see if it loads properly.
Method 4. Make Google Your DNS Provider
Alternately, you can set Google’s DNS as your default in an effort to fix the issue. What you have to do is:
Step 1. Open the Run window. Next, press OK to enter the Network Connections interface by typing ncpa.cpl.
Step 2. Select “Properties” from the context menu after right-clicking the network you’re currently using.
Step 3. In the resulting window, navigate to the Networking tab and double-click Internet Protocol Version 4 (TCP / IPv4) to access its Properties.
Step 4. Verify If you want to use these DNS servers, enter their addresses below.
- 8.8.8 is the recommended DNS server.
- 8.4.4 is the secondary DNS server.
Step 5. validate the modifications by clicking OK.
Step 6. The sixth action is to double-click the TCP/IPv6 icon. Select Use the following DNS server address and enter the following value in the resulting pop-up box.
- DNS server of choice: 2001:4860:4860::8844
- Alternative DNS server: 2001:4860:4860::8888
Step 7. Seventh, select OK to apply the modifications.
You should have no further issues with RuneScape at this point.
