Windows Can’t Communicate With The Device Or Resource [Fixed]


The Windows Network Diagnostic Tool can be used to troubleshoot a problem with a computer’s wireless or Ethernet connection if you find yourself unable to connect to the internet. You can get a Windows Can’t Communicate With The Device or Resource (Primary DNS server) issue after you’ve finished troubleshooting.

This error message is a result of the fact that your device is unable to find Lesley’s DNS records. But it is connected to a DNS server outside of Lesley’s network. Other probable causes of this problem include Network Driver difficulties, IPv4 and IPv6 settings that aren’t properly configured, running a proxy server, or network settings conflict. Some of these difficulties will be discussed and a solution will be found.


Start by disabling proxy servers before trying any of the options provided here. A restricted internet connection (e.g. college, public WiFi) necessitates that you refrain from tinkering with your device’s settings. All of these connections make use of a wide range of options and parameters. It can also cause issues with the settings and prevent you from being able to use the internet.

Error message: Windows can’t communicate with the device or resource

When Windows can’t communicate with the device or resource on your computer, you may question how to solve it. In this essay, we will learn how to solve this issue. There are four ways to fix this bothersome problem that we’ll explore below. If you’re on Windows 7 or higher, you can try these fixes.

Method 1: Automatically Determine DNS Server and IP Address

The packet-switched link layer uses Internet Protocol Version 4 (IPv4), which has an address capacity of around 4.3 billion. IPv6, on the other hand, is a more advanced protocol that allows for unlimited addresses. IPv6 employs hexadecimal numbers instead of the four 1-byte decimal numbers used by IPv4.

If Windows cannot communicate with a device or resource because of incorrect adapter settings, this could be one of the most likely explanations. The following steps can be used to make certain adjustments:

Step 1: Open the Control Panel as the first step.

Step 2: After viewing the network via large icons, pick View network status and tasks from the Network and Sharing Center menu.

Step 3: Change adapter settings is the next step.

Step 4: Next, right-click Network and Internet and pick Properties from the context menu that appears.

Step 5: Let’s go on to Internet Protocol Version 4 (TCP/IPv4) and click its Properties button.

Step 6: Obtain an IP address and a DNS server address automatically are also available as additional option

Step 7: Once you’ve clicked OK, you’ll be able to adjust the options.

For Internet Protocol Version 6 (TCP/IPv6), repeat the following steps.

Step 8: Make sure to restart your computer and see if the issue has been fixed or not.

To prevent the Windows Can’t Communicate With The Device or Resource error, you can use further methods if this solution doesn’t work for you.

Method 2: Use Google’s Public DNS instead of your own.

DNS can also be a factor, and you can resolve this manually if necessary. Google’s public service can be used to check whether or not the connection is working. The following steps can be used to undo any modifications you’ve made:

Step 1: Open the Control Panel as a first step.

Step 2: After that, open Network and Sharing Center by selecting View by Large Icons from the menu.

Step 3: Click on the Change Adapter Settings

Step 4: Once you’ve selected the network you’re working with, click on the Properties button to the right of it.

Step 5: Select Internet Protocol Version (TCP/IPv4) and then Properties.

Step 6: Use the following DNS server addresses as a final step. Then, in the Preferred DNS server field, enter and in the Alternate DNS server field, enter, respectively.

Step 7: Finally, click OK to save your changes.

Restart your computer and see if the problem has been resolved.

For additional DNS servers offered by the Internet Service Provider, you can use this same process to manage them. Ask your Internet Service Provider to give you with a list of DNS servers that are used by the network. When popups won’t interact with your network or a resource, it’s most likely because of a network problem. You should get in touch with your network admin.

If the procedure of switching doesn’t work to fix the problem of Windows not being able to interface with the device or resource, then look for another solution.

Method 3: Clear the DNS Cache

Windows can’t interact with the device” error message can also be caused by a damaged or incorrectly configured DNS cache. Your computer’s IP and DNS can be cleared. You can use the following steps to clear the cache:

Step 1: To begin, type “command prompt” in the search box and press Enter. Click on the command prompt and select Run as administrator from the menu.

Step 2: After that, simply follow the on-screen instructions, pressing Enter after each one.

flushdns /ipconfig

the /registerdns command

/release ipconfig /

Ip configuration renewal with /renew ipconfig

Step 3: Finally, close the command window and restart your computer after you’ve completed your task. Check to see whether the issue has been resolved.

Has the problem you were having been resolved? Is there anything I can do to help? If so, please let me know.

Method 4: Alter the hosts file

When Windows can’t communicate with the device or resource, a hosts file may be to blame. Your problem will be resolved if you make the necessary changes to the hosts file. Observe the following procedure:

Step 1: To begin, navigate to C:WindowsSystem32drivers etc. in your computer.

Step 2: After that, open the Hosts file in Notepad and type in the IP address.

Step 3: Delete everything in the file at this point.

Step 4: You can now save your file by pressing the Control key and the S key together (Ctrl + S).

Step 5: Double-check to see if the problem has been resolved.


To resolve the Windows Can’t Communicate With The Device or Resource issue on your Windows PC, try one of the options listed above. Enjoy the benefits of your internet connection!